Item # : CH_PETA
This exquisite Murano glass chandelier is a trademark of timeless Murano glass tradition. Inspired by the interiors of the famous Venetian Palazzo's, the Petaluma chandelier features excellent craftsmanship and detail. The classic Italian glass chandelier design of elaborate floral forms and graceful shapes will accentuate any room of your house in a classy and truly Venetian way.
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All products ship from our warehouse in New Jersey, U.S.A. Because each chandelier is crafted to order, it may take up to 6 weeks to arrive in our warehouse from Italy. It is our goal to get the products to our customers safely and quickly. We have many years of experience in shipping fragile glass all over the world and a great record of damage-free deliveries. During the check-out process you will be able to choose the delivery method you prefer. All chandeliers qualify for FREE standard shipping within the U.S. Expedited shipping options are always available. Multiple international shipping options are available for our non-U.S. customers.
We shipped hundreds of chandeliers safely and without any damage in transit. Chandeliers ship unassembled with all parts packaged on special sheets and vacuum-sealed to ensure safe transit (See the images below). Assembly instructions in English are enclosed into each chandelier box and are also available here.
Chandelier parts (e.g. arms, shades, decorative elements) are put onto thick cardboard sheet with good distance between them and are sealed with plastic using the industry standard glass-packaging method. Then thick bars are attached to the cardboard sheet in order to create elevation for the next cardboard sheet with parts that will be put on top. Before these layers are put in the box, thick Styrofoam sheet of exact same dimensions as the bottom of the box is put onto the very bottom. The sheets with parts then go on top of each other in layers and another Styrofoam sheet is put on the very top. The chandeliers are shipped in very strong double-sided corrugated boxes. We have shipped many chandeliers packaged this way and have not encountered damage in transit.
OUR GUARANTEE: WE WILL REPLACE ANY CHANDELIER PARTS DAMAGED IN TRANSIT AT NO COST TO YOU.
Chandeliers are always made to order and cannot be returned or exchanged.
In an extremely rare case that chandelier arrives damaged please let us know within 1 week from receipt of the package and we will work with you to replace damaged parts. Please make sure not to discard any packaging or broken pieces.