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Murano Glass
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Customer Rewards Points Program Customer Rewards Points Program
Please choose from one of the topics below:
  1. What is the Rewards Points Program?
    To thank you all for your support and to offer future incentives to you we wanted to give something back, this is why we have launched this outstanding Customer Rewards Points Program.

    Our Rewards Points Program is as simple as it sounds. While shopping at Glass Of Venice you will earn Shopping Points for the every dollar you spend.
    Once earned, you will be able to use those points to pay for future purchases at Glass Of Venice.

    The Rewards Points Program began on Monday January 12, 2015 . All purchases made after that date will earn points.
  2. How does the Program work?
    When an order is placed, the total amount* of the order will be used to calculate the amount of points earned. These points are added to your Shopping Points account as pending points.
    All pending points are listed in your Shopping Points account and will stay there until validated by Glass Of Venice (usually within 24 hours).

    Once pending points have been approved, your account will be credited with the value of those points. Ready for you to spend on whatever you want.

    You must login to your account in order to view the status of your points.

    During the checkout procces you will be able to pay for your order with your points balance.

    * in most, cases shipping fees and taxes are excluded. See the corresponding section for more details.

  3. Points and Values
    Currently, for every $1.00 spent at Glass Of Venice, you will earn 0
    For example:
              Product Cost:  $100.00
              Value of Points Earned:  $0.00

    Please note, we reserve the right to make changes to the above rate at any time without prior notice. The rate shown here will always be current.

    Last updated: Thursday October 30, 2008

  4. Redeeming Shopping Points
    If you have a balance in your Shopping Points Account, you can use those points to pay for purchases made at Glass Of Venice.
    During the checkout proccess, on the same page that you select a payment method, there will be a box to enter the amount of points you wish to redeem. Enter the amount of points you would like to spend or check the checkbox to use all available points. Please note, you will still have to select another payment method if there are no enough points in your Shopping Points Account to pay for the entire order.
    Continue the checkout process and at the confirmation page you will notice that the value of the points redeemed will have been credited towards your order. Once you submit your order, the points used will be deducted from your points balance.
    Note that any purchase made by redeeming points will only be rewarded with new points for the amount of the order less points redeemed for the current order.
  5. Minimum Points Required
    Currently, no minimum balance is required to redeem your points. Please note, you will still have to select another payment method if there is not enough points in your account to pay for the entire order.

    We strongly advise you to check this page often as policies are subject to change.

    Last updated: Sunday October 26, 2008

  6. Minimum Purchase Amount Required
    Currently, no Minimum Purchase Amount is required to redeem your points.

    We strongly advise you to check this page often as policies are subject to change.

    Last updated: Sunday October 26, 2008

  7. Maximum Points Redemptions allowed per order
    A maximum of 1,000 points ($10.00) is allowed to redeem per order.

    We strongly advise you to check this page often as policies are subject to change.

    Last updated: Saturday November 01, 2008

  8. Will I earn points for shipping fees?
    No. When calculating the amount of points earned, the shipping fees are excluded.

    Last updated Sunday October 26, 2008

  9. Will I earn points for taxes?
    No. When calculating the amount of points earned, the taxes are excluded.

    We strongly advise you to check this page often as policies are subject to change.

    Last updated: Sunday October 26, 2008

  10. Will I earn points for discounted products?
    Yes. When calculating the amount of points earned, all items which have been discounted are included.

    We strongly advise you to check this page often as policies are subject to change.

    Last updated: Sunday October 26, 2008

  11. Will I earn points when purchases paid with points?
    Yes. Please note, any purchase made by redeeming points will only be rewarded with additional points for the amount spent other then points.

    We strongly advise you to check this page often as policies are subject to change.

    Last updated: Sunday October 26, 2008

  12. Earning Referral Points
    "Word-of-mouth" advertising is the most powerful form of advertising there is.
    Referral Points is based on the idea that we should both benefit from your referrals.
    When referred friend place an order, during the checkout procces on the same page that you select a payment method there will be a box to enter a Referral code . Your Referral code is your registered email address with us.
    When we receive your referred friend`s order, we will reward your Rewards Points account with 0 points .
    The more first time orders we receive from your referrals, the more reward points you will receive.

    Last updated: Monday January 12, 2015

  13. Earning Points for writing a Product Review
    Currently this feature is disabled.

    Last updated: Thursday May 06, 2010

  14. Products Restrictions
    Currently, no restrictions apply to what items may be purchased using your points balance.

    We strongly advise you to check this page often as we may make changes to this policy.

    Last updated: Sunday October 26, 2008

  15. Products on sale Restrictions
    Currently, no restrictions apply to the kind of items which may be purchased using your points balance.

    We strongly advise you to check this page often as we may make changes to this policy.

    Last updated: Sunday October 26, 2008

  16. Conditions of Use
    • Rewards Points are only available to registered Glass Of Venice customers.
    • Rewards Points can only be collected and used with online purchases and are only valid at Glass Of Venice.
    • Rewards Points are non-refundable and non-transferrable.
    • Rewards Points can not be exchangeable for cash under any circumstances.
    • Rewards Points will not be refunded for any cancelled order.
    • When buying with Rewards Points,you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.
    • When calculating the amount of points earned, shipping fees and taxes are excluded (unless otherwise stated in the corresponding section(s) of this FAQ).
    Please note, we reserve the right to make changes to this policy at any time without prior notice or liability.
  17. When Problems Occur
    For any queries regarding our Reward Point Program, please contact us . Make sure you provide as much information as possible.
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